The Workday Hangover: How to Keep One Hard Moment From Taking Over the Rest of Your Day.
Join Us Virtually
Event Details
FREE Webinar
Earn 1 CEC
Register to let us know you're coming and to receive the Zoom link.
A customer blows up at 9:15. A deal falls through at noon. A decision you thought was settled gets reopened at 4:45. The moment is over, but you’re still replaying it in the next meeting, answering a routine question with a little more edge than you intended, or carrying it home.
In this webinar, we’ll focus on what you can do in the minutes after hard moment, when the workday keeps moving. Whether you’re heading into a sales call, helping the next customer, or making a decision for your team, you’ll practice a brief reset and learn to recognize when a situation still needs a conversation, support, or change in how the work gets done.
Attendees will be able to:
- Catch the spillover. Recognize when a difficult moment is affecting how you listen, respond, or make decisions in the next one.
- Reset between demands. Use a brief routine to name what happened, set it aside for now, and choose how you want to show up for the next conversation or task.
- Decide what still needs attention. Identify when to move on, schedule a follow-up, ask for support, or flag a recurring problem that needs a change in how the work gets done.
Mindy McCorkle has 30+ years of operations and leadership experience in restaurant operations and property management and has held just about every role in those industries, from front-line roles to executive positions, has served on numerous boards, countless volunteer committees, and has won many awards. She currently owns Enhancement Talent Development, LLC, where her mission is to enhance the talent and performance of our clients’ teams through exceptional learning experiences and consultation while motivating individuals to explore greater self-fulfillment, higher self-awareness, and transformational thinking.
As a facilitator and trainer, she brings a unique authenticity to every interaction and presentation and shares transformational insight from her experiences. She’s not a game-changer; she’s creating a whole new game! She has facilitated exceptional learning experiences for more than 20 years, impacting tens of thousands of attendees. If you’ve seen one of her presentations, you’ve witnessed the exceptional learning experiences she provides! If you haven’t, you MUST!