2026 CAMT: Certified Apartment Maintenance Technician
Event Details
Maintenance expenses are the single largest controllable element in any operating budget. This course acts as an introduction for new maintenance professionals or as a refresher for the veteran employee, teaching what it takes to run a cost-effective maintenance program.
CAMT credential holders can further develop their maintenance knowledge online with two micro-credentials, CAMT+E that focuses on building energy efficiency and CAMT+L that concentrates on developing supervisory and leadership skills.
Earning a credential demonstrates your commitment to your career and gives you valuable insights and real-world skills you can use on the job. Credentials also validate your knowledge and skills, enhance your credibility, boost your confidence and earn you respect among clients and peers.
You'll learn about:
- Processing work orders correctly in a timely fashion, and to residents' satisfaction
- Electrical services and repairs
- HVAC services and repairs
- Painting services
- Construction services and repairs
- Mechanical services and repairs
- Appliance services and repairs
- Lock and key services and repairs
- Customer service and performing maintenance tasks according to company policy and procedures
- Minimizing personal and property damage while safely performing maintenance activities
- Fair housing regulation compliance
- Environmental responsibility and regulatory compliance
- Reporting and documentation of maintenance activities in compliance with company policy and regulation
- Curb appeal, property inspection, and daily maintenance
- Established procedures for maintaining recreational facilities and common areas
- Implementation of a preventive maintenance schedule
- Repair and replacement decisions
- Professional behavior patterns, communication skills, and appearance
- Clear and respectful communication with residents, team members, and contractors.
Requirements:
- To obtain the CAMT credential, candidates must complete the following:
- Minimum of 12 months of apartment or rental housing maintenance experience.
- If the candidate has not met this experience requirement before enrolling in the program, they will be eligible to earn the Provisional CAMT.
- Once the Provisional CAMT is earned, the credential holder has two years from the date the Provisional CAMT was earned to meet the twelve-months experience requirement and upgrade to the full CAMT credential. If the credential holder fails to submit the application in PACE and meet all requirements to upgrade to the full CAMT within the two-year window, they will be required to take the course and pass the exam again. The Provisional CAMT will expire after two years.
- To upgrade from the Provisional CAMT to the full CAMT, follow these instructions.
- Successful completion of all CAMT classroom and online coursework.
- Pass the examination.
- CAMT is a five-day class. Every day will start promptly at 9 AM and end by 5 PM.
- Students should be in class each of the five days.
- Students are responsible for scheduling their exam and all exam fees once the CAMT course is complete.
- Students will receive their CAMT e-book prior to the start of the class.
- Students will receive an e-mail at the conclusion of the class with instructors to schedule their CAMT exam.
Registration fee includes the cost of the NAAEI CAMT e-book.
- GFAA Members: $925
- Non-Members: $1125
John Riggs started his career in the apartment industry in 1975. He has been a certified instructor for the National Apartment Association (NAA) since 2009.
In 2001, John started with a newly developed multi-family management company as a service technician and was later promoted to Service Manager in 2002. John was promoted to Senior Service Manager in 2012. John was Service Manager of the year in 2006 and received the Positive Impact Award in 2010. John currently serves on the Education Committee with the Wilmington Apartment Association. John has been a key mentor to service personnel since 2011. He teaches maintenance-related classes for Piedmont Triad Apartment Association (PTAA), Wilmington Apartment Association (WAA), Triangle Apartment Association (TAA), and Greater Charlotte Apartment Association (GCAA). He co-authored HVAC Best Practices for local apartment associations. John has a degree in Horticulture from NC State University.
John’s certifications include: NSPF Certified Pool Operator, (CAMT) Certified Apartment Maintenance Technician, Certified Storm Water BMP Inspections & Maintenance, EPA Universal and R-410A.
He is a certified R-410A Instructor and a Certified Appliance Technician (CAP) for Whirlpool, Maytag, Frigidaire and General Electric.
John resides in Richlands, NC and his hobbies include boating, fishing, and playing musical instruments.